I didn't receive a tracking number, when should I expect it?
If you are a domestic customer, you should receive a shipping confirmation email within 3-5 days of your purchase. If you are an international customer, you should receive a shipping confirmation email within 5-7 days of your purchase. If you don't have it, it's possible that it got sent to your spam folder.
Tracking is telling me my label has been created, but it's not telling me where it is? Why is this?
This means one of two things: It is being processed currently or UPS/USPS missed the initial scan when they picked up your order. Tracking will be updated as soon as UPS/USPS scans the shipment.
Can I pick up my online order at the store?
Yes, you can call the store and arrange instore pick up.